Trading conditions

Kringsvej 33
6000
TELEPHONE: 28253006
CVR: 40968350

Payment

MTB 6000 accepts online payments with; Dankort, Visa/Dankort, Visa, Mastercard.

Payment will only be debited to your account when the physical item is shipped or the virtual product is created, unless otherwise agreed or stated in your order.

When paying with Visa Electron and Mastercard Debit, which are debit cards, the payment will be reserved on your account in accordance with the terms of your card, until we withdraw or reject the payment.

All amounts on the website include VAT.

Reservations are made for price changes from suppliers, and any typing error in the Webshop. Also reserves the right to cancel an order.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)

MTB 6000 uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and cannot be read by outsiders.

MTB 6000's own website also uses encryption with SSL protocol.

Delivery

The delivery time for stock items is 2-3 working days.
Virtual goods as quota. and tickets are delivered immediately.
Delivery area: We only deliver goods within Denmark..
MTB 6000 sends goods with the following: Pickup, GLS – Parcel shop
The freight is calculated based on weight.
You will always receive a track and trace number so that you can follow your package from our warehouse to your home.

Right of withdrawal

There is no right of withdrawal on goods purchased in our webshop, as the goods are of such a nature that, according to Danish legislation, a right of return cannot or should not be granted.

Read more on the Consumer Ombudsman's website.

Condition of the item upon return

You are liable for the deterioration in the value of the goods due to handling other than what is necessary to determine the nature, properties and function of the goods. This means that you must try the product in the same way as if you shopped in a physical store.

If the item has been tried on in addition to what is described above, it is considered used and of diminished value. This means that if you cancel the purchase, you will get a smaller part or none of the purchase amount back. It is up to MTB 6000 to assess the item's condition.

Right of complaint

There is a 2-year warranty on products in accordance with the Danish Sales Act. The right to complain applies to all errors in software, material and manufacturing.

Complaint regarding errors and defects must be reported to MTB 6000 within a reasonable time after receipt of the goods. Here the max. two months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.
The complaint is waived in the event of incorrect or unusual operation of the product.

MTB 6000 covers the return costs to a reasonable extent.

When returning, contact the company:

MTB 6000
Kringsvej 33
6000
TELEPHONE: 28253006

Complaints are accepted does not if these are sent on cash on delivery.

Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others, they are only registered in our customer directory. You can have your information deleted at any time.

In order for you to enter into an agreement with MTB 6000, we need the following information:
. Name
. Address
. Phone number
. Email address
As a member, we must submit gender and age to YOU and Kolding municipality, and therefore it is necessary to provide additional information such as:
. Date of birth and year
.Sex

We register your personal data with the aim of being able to deliver the goods to you.

The personal information is registered with MTB 6000 and stored for up to five years, after which the information is deleted.

When personal data is collected via our website, we ensure that it always happens by giving your express consent, so that you are informed about exactly what information is collected and why.

The director and the employees of MTB 6000 have access to the information registered about you.

The data controller in MTB 6000 is: Henrik Dunch

We do not store and transmit customer information encrypted.

As registered with MTB 6000, you always have the right to object to the registration. You also have the right to access what information is registered about you. You have these rights according to the Personal Data Act and inquiries in connection with this should be addressed to [email protected].

Cookies
At https://shop.mtb6000.dk/ cookies are used with the aim of optimizing the website and its functionality, thus making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions at Webshop Cookies and Privacy Policy.

Subscription terms

Consumer protection

Read more about your protection as a consumer when you buy via a PensoPay payment solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

Appeal options

In the event of a complaint, our e-mail address must be stated: [email protected] as well as the website on which you purchased the item.
A complaint about a product or service can be submitted to the Center for Complaint Resolution, Nævnenes Hus, Toldboden 2, 8800 Viborg.
You can complain to the Center for Complaint Resolution via the Complaint Portal for Nævnenes Hus (Link).
For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaints platform.
ec.europa.eu